When will my order be shipped?
Orders are usually processed and shipped within 3 business days of purchase.
How long will shipping take?
Shipping times will vary as we ship worldwide from different fulfillment centers based on your location. Average shipping time is about 10 to 20 business days. Your tracking number will be updated 3-7 days after your order ships.
How to cancel an order?
We can only cancel orders within the first 12 hours after placing the order. After that, the order is likely to have been processed, ready to ship, or shipped. Once in effect, it is beyond our control. We apologise for any inconvenience this may cause, but we pride ourselves on prompt service, which includes delivering your order as quickly as possible.
What is your return policy?
If there is a problem with your order (defective product, wrong order, damaged order, etc.), please contact us within 7 days of receiving your order, we will be happy to assist you in reviewing the case, and if approved, we will Send replacement. Please do not return anything until we have reviewed the case, our customer service team will review the request and send further instructions.
You will be responsible for paying your own return shipping. Original shipping charges are non-refundable.
* For hygiene reasons, cosmetics, underwear and underwear/shapewear are final sales.
What payment methods do you accept?
We accept paypal/credit cards.
Need extra help?
You can contact us here: [email protected]